Thanks for shopping with us at ImpulseRC. If you are not satisfied with your product purchase, and you wish to return it, we're here to help you.
We will always provide a replacement, refund, or repaired product for you under warranty conditions. We may also provide a refund in other situations, at our discretion, where you request to return a product.
Under what circumstances will I receive a refund, repair or exchange?
Where goods you purchase:
In addition to these circumstances, we may also provide a refund or exchange at our discretion when you make a reasonable request for us to do so. We are flexible in this regard and will look at each request on a case by case basis.
Where unwanted products are returned open and we cannot resell as a new product, we may offer a refund less a restocking fee to cover our cost.
In most cases we will refund in the same way you paid. Depending on the circumstances, we may offer a replacement item, partial refund, exchange or store credit.